About Me

15+

Years in Design & Marketing

60+

Hours of Manual Work Eliminated

95%

On-Time Asset Delivery Rate

30-40

Concurrent Projects Managed

At a Glance

How I Got Here

I learned how creative operations should work in places where inefficiency has real consequences—

high-pressure production environments where chaos compounds fast and systems are the difference between flow and breakdown.

Early in my career, I wasn't just doing the work. I was constantly asking: "Why do we do it this way when there's clearly a better way?" That question became my career.

Systems aren't just what I do professionally—they're how I make sense of the world. When anything feels chaotic or undefined, my instinct is to create structure that makes it workable.

My path went from production to design to agency work to running my own consultancy for six years, completing 150+ projects. Through all of it, I learned that my real strength wasn't just creating assets—it was building the operational frameworks that let teams use them effectively.

Now I focus entirely on creative operations management, helping teams move from reactive scrambling to predictable delivery without losing what makes their work special.

What I Actually Do

I turn creative chaos into predictable flow.

That means creating clarity around how work moves, setting up systems that reduce decision fatigue, and designing repeatable structures that support quality, timelines, and team confidence.

I've managed creative operations for 8+ years, built on a foundation of 15+ years in design and production. I know what it's like to be in the weeds doing the creative work, which shapes how I approach operations. Here's what this looks like in practice:

  • Building workflows that teams actually adopt (not just documented and ignored)

  • Creating templates and asset libraries that enable self-service

  • Designing review processes that prevent late-stage chaos

  • Automating manual work so teams can focus on higher-value tasks

  • Maintaining brand consistency across multiple properties without becoming a bottleneck

The goal isn't rigidity—it's giving creative teams the freedom to do their best work without the operational chaos that usually comes with it.

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How I Work With Teams

I start by understanding how the team actually works—

not how they should work in theory. Then I design systems that fit their reality.

From there, I build workflows, templates, and automation that reduce manual effort, clarify ownership, and make delivery predictable without slowing momentum.

  • Seeing the whole picture and breaking it down into workable challenges

  • Translating vision into clear execution paths

  • Creating structure that supports creative quality rather than constraining it

  • Building systems resilient enough to handle growth and transitions

I'm looking for teams ready to move from reactive to repeatable, clear parameters, and leaders who want operational clarity, not micromanagement.

I work best with organizations where creative work is too important to be improvised. If you need someone to bring calm, clarity, and momentum to your creative operations, you're in the right place.

Testimonials

Trusted By Clients & Teams

"Her ability to translate concepts into usable materials has been a tide change. Every project has exceeded my expectations in design and function."

Phoenix

Spirited You

"Her ability to translate concepts into usable materials has been a tide change. Every project has exceeded my expectations in design and function."

Phoenix

Spirited You

“Brittany’s creativity and design skills are matched by her ability to manage complex projects with professionalism and attention to detail. She consistently delivers high-quality results on time.”

Andrew Hughes

Designing Digitally Inc.

"Brittany focused my knowledge of my clientele into a streamlined branding package. I can honestly say since working with her I've noticed a consistent increase in business.”

Stephanie McGuirk

TOTEM Acupuncture

“Brittany was able to grasp my design concept and turn it into reality. Her expertise has set my company apart, and she is patient, smart, and a great communicator.”

Kevin Braun

Braunt Rental Properties

“I’m continually impressed by her thorough work. She takes ownership and sees every project through to completion.”

Ash Holbrook

Senior Software Engineer, NIPR

“Her work was consistently above standard. She takes direction well, asks the right questions, and is a natural leader and collaborator. She’ll add value to any team."

Duff Orlemann

Writer & Artist at Hallmark Cards

See how it works with real teams.

If you want to understand how these systems come together — and the impact they have — the case studies below walk through the process, decisions, and results in detail.

View Case Studies>

© 2025 Brittany Miller - All Rights Reserved.