Powering the process behind the creative.
Turning creative chaos into predictable flow.
Powering the process behind the creative.
Turning creative chaos into predictable flow.
15+
Years in Design & Marketing
60+
Hours of Manual Work Eliminated
95%
On-Time Asset Delivery Rate
30-40
Concurrent Projects Managed
I learned how creative operations should work in places where inefficiency has real consequences—
high-pressure production environments where chaos compounds fast and systems are the difference between breakdown and flow.
For 15+ years, I've built operational frameworks that turn creative chaos into predictable delivery. Not rigid processes that slow teams down, but clear systems that let creative people do their best work.
Experience
Case Studies
Ciera + Co.
Operations & Automation Overhaul
Creative & Operations Lead
60+
Hours saved weekly
Sage & Frank
Creative Operations & Launch Systems
Founder & Creative Operations Lead
70%
Fewer client revisions
PedsDocTalk
Course & System Launch
Creative Operations & Art Direction
80%
Manual work eliminated
Background
How I Work
I don't just build systems - I make them usable.
Systems aren't just what I do professionally—they're how I make sense of the world. Early in my career, in print shops and production environments, I learned that good systems create flow, not rigidity. When things are documented, sequenced, and owned, work flows. When they aren't, everything breaks.
8+ years managing creative operations, built on 15+ years in design and production
Experience spanning high-pressure production, agency work, and multi-brand operations
Specializing in workflow design, process documentation, and team enablement
Completed 150+ projects that proved creative work needs systematic structure
Strong systems only work if teams actually adopt them. I learned this managing 30-40 concurrent projects in high-pressure environments where the work was hard and systems were how you made it survivable. My approach balances structure with flexibility, so creative teams can move faster without feeling boxed in.
The result is clarity across timelines, ownership, and expectations — for creatives, stakeholders, and leadership alike.
Approach
How I Deliver
1) Insight & Planning
Align on goals, audience, and success metrics to guide task lists tied to campaign timelines.
2) Systems & Toolkits
Translate the idea into repeatable building blocks—brand guidelines, asset lists, file standards, channel-ready templates.
3) Production & Optimization
Partner with studio/production and vendors, run smart reviews, keep timelines tight, and optimize post-launch with data.
What I Help Teams Do
Whether I’m embedded on a team or supporting from the outside, I help organizations:
Streamline creative and marketing operations
Through clear workflows, handoffs, and review structures that reduce friction and rework
Scale without adding chaos
With automation, templates, and documented processes that free teams to focus on higher-value work
Deliver consistently — even under pressure
So deadlines are met, quality stays high, and fewer things fall through the cracks
Build repeatable systems that compound value
So future campaigns run faster and better with less manual effort each time
Who This is For
I work best with teams who need operational clarity, not just coordination. My work is a strong fit for:
Creative and marketing teams managing growth without adding chaos
Leaders who need someone to see the whole picture and make it workable
Organizations ready to move from reactive scrambling to repeatable systems
I'm oles where creative work is too important to be improvised. Where teams need operational clarity, not just coordination. Where structure enables creativity rather than constraining it.
Testimonials
Proven to Deliver Growth & Results
"Brittany, you certainly gave our company the roots to grow and prosper.
I will always appreciate your vision and the tenacity you displayed when we engaged with you for your expertise.
Thank you!!"
Jeff Taubin
President, Partner Media
"Brittany consistently delivered creative, business-focused design under tight deadlines. She is reliable, responsive, and a true professional. I recommend without hesitation."
Ted Parker
VP of Marketing, Centriq Training
"Working with Brittany transformed my business. I've increased my income 5x, gained confidence in my brand, and continue to see results from her strategic design work."
Lekeshia Angelique
DE&I Thought Leader
"Brittany gave me the clarity and brand foundation I needed. Her work has been a game changer - my business is organized, professional, and attracting the right clients."
Susan Wos
Founder, SalonSpa Connection
"Brittany has a strong work ethic, sharp eye for detail, and creativity that stands out. She consistently goes beyond expectations, and I highly recommend her."
Andrew Hughes
President, Designing Digitally Inc.
Testimonials
Supporting Creatives and Teams
“I'm thankful I made the leap to work with you. Our session today was more valuable than the past year of the program I’ve been in. That’s super exciting."
Erica Grinder
Brazen Babes Design Co.
“Thanks for the support and thank you for shining a light down my rabbit hole. There’s so much BS out there and your approach is refreshing.”
Kate Cash
Kate Cash Consulting
"You are an inspiration to all of us and you’ve made so many connections between us. You’re amazing at creating community and being our cheerleader.”
Mary P.
Oh Baby KC
See how it works with real teams.
If you want to understand how these systems come together — and the impact they have — the case studies below walk through the process, decisions, and results in detail.
PAGES
CASE STUDIES
FOLLOW ME
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